Cost, Financing, Bills, Medisave, Medishield & Insurance


Employment Health Benefits

If you are currently employed, your company’s Human Resource Department will be able to provide you information on your medical benefits and/ or medical insurance coverage under your company’s group health insurance plan.

Private Health Insurance Plans

If you have purchased insurance policies, you may want to contact your insurer to verify your eligibility to make a claim e.g. under Critical illness.

International Expatriate Insurance Plans

If you are an expatriate and have an insurance plan that covers you globally, please contact your insurer to obtain information on your medical coverage. With a Letter of Guarantee, direct billing arrangement can be made with the insurer.

Wondering how you could obtain the best level of care and comfort for your loved ones or yourself?

We share with you the below information to help you assess and maximise your financial resources.

At Singapore Sports and Orthopaedic Clinic, the following modes of payment are available:

  • Cash
  • Nets
  • Credit Cards
  • Cheque

We accept most insurance, but do check with your insurance policy whereby you need to pay up front first. Payment is required upon completion of each visit.

Insurance Coverage

Singapore Sports and Orthopaedic Clinic is a medisave accredited specialist clinic so you can utilise your Medisave or Private Integrated Shield Plan for minor procedures done in our clinic. E-Filing facility is available as well.

We have also been working with major international insurance and medical assistance organization to establish direct billing (cashless) agreements for the benefit of and convenience of our patients.

Please call us at +65 6664 8135 to verify acceptance of your insurance carrier.

Some of companies that we have contracts with are listed as below:

Out-patient Cashless Services for Singapore Sports and Orthopaedic Clinic Insurance:

  • Aetna International
  • Alliance Medinet
  • Allianz Worldwide
  • Aviva MyGlobal Benefits
  • Bupa International
  • Cigna International
  • Cigna iXchange
  • Europeiske / Euro-Center
  • Global Health Asia
  • Great Eastern Supreme Care
  • International SOS
  • MHC Medical Network
  • NTUC I-Medicare
  • Parkway Shenton
  • Shenton Insurance
  • Previnter
  • Seven Corners / Mayfair Group
  • Vanbreda

In-patient Direct Settlement with Insurance Companies:

  • Aetna International
  • Alianz Worldwide
  • AXA
  • Bupa
  • Cega Travel Insurance
  • Cigna International
  • Cigna IXchange
  • DKV Globality
  • European Benefits Adminstrators
  • Europeiske / Euro-Center
  • Global Health Asia
  • Gouda Travel Insurance
  • International SOS
  • Inter Global
  • Parkway Shenton
  • Shenton Insurance
  • Previnter
  • Seven Corners / Mayfair Group
  • Vanbreda
  • William Russell

NOTE: Please note that this is not a comprehensive listing. Please check with your insurance company if you wish to have direct billing arrangement with us. You would still be required to pay a part of the bill which includes but not limited to co-payments, deductibles, and non-payments.

If your insurance company is yet to have a direct billing arrangement with Singapore Sports and Orthopaedic Clinic, the extension of cashless arrangement will be reviewed on a case by case basis upon receipt of the letter of guarantee. You may be required to make payments for the surgery first, then claim from your insurance company.

Please bring along your letter of guarantee (if applicable) and insurance membership card as mode of recognition for your appointment.

How to utilise your Medisave and/or Medishield?

Payment is required upon completion of each visit at Singapore Sports and Orthopaedic Clinic. If you were to utilise your Medisave and/ or Medishield, the amount claimable will be in the form of re-imbursments by cheque.

Our clinic will assist you with the process of utilising your Medisave and/ or Medishield. In order to do so, you will need to provide us with the following:

1) Photocopies of patient’s and ^Medisave Account Holder’s NRICs

2) Information on your Medishield plan i.e. type of plan and name of insurer. Please bring along your CPF statement

3) Completed Medisave Authorisation Form for Outpatient Treatment

Singapore Sports and Orthopaedic Clinic will submit the information together with the invoices to the relevant parties. No further action will be required on your part.

Please note:

The bill will be paid by MediShield first before Medisave is withdrawn to settle the balance. The Medisave and MediShield claim cannot exceed the total bill.

It can only be used as in-patient which means it can only be used as subsidise for hospitalisation cases only.

^ If you do not have enough Medisave savings, you can use your immediate family members’ Medisave savings. Withdrawal limit is based on per patient.

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